Frequently Asked Questions

We understand that choosing the right hearing care and speech therapy services can bring up many questions. To help you make informed decisions, we’ve compiled a list of frequently asked questions covering everything from hearing aids and diagnostic tests to therapy options and aftercare. Whether you’re a new patient or exploring services for a loved one, this section is designed to provide clarity and support every step of the way.

 

1. What are the signs that I or my loved on might need a Hearing Test?

Common signs include difficulty hearing conversations, frequently asking people to repeat themselves, increasing the TV volume too high, and trouble understanding speech in noisy environments.

2. What types of hearing tests do you offer?

We offer a full range of diagnostic tests including Pure Tone Audiometry (PTA), Speech Audiometry, Special Tests (like SISI, TDT), OAE, Visual Reinforcement Audiometry (VRA), and Impedance Audiometry.

3. How do I know which hearing aid is right for me?

After a thorough hearing evaluation, our audiologists recommend suitable options based on the degree of hearing loss, lifestyle needs, cosmetic preferences, and budget. We also provide trials for better decision-making.

4. Do you provide digital and Bluetooth hearing aids?

Yes, we provide the latest digital, Bluetooth-enabled, rechargeable, and AI-powered hearing aids from top global brands, all customized and programmed for individual needs.

5. Do you offer speech therapy? What conditions do you treat?

Yes, we provide comprehensive speech therapy for issues such as articulation disorders, stammering, aphasia, voice disorders, and language delays in both children and adults.

6. What is Swallowing Assessment (FEES) and who needs it?

The FEES test is an endoscopic procedure used to evaluate swallowing function. It’s recommended for individuals with difficulty swallowing due to neurological conditions, aging, or post-surgical complications.

7. How often should hearing aids be serviced or checked?

Hearing aids should be professionally checked and cleaned every 6 months. We also provide repairs, earmould replacements, and necessary software updates.

8. How do I know If I have a Hearing Loss?

Common signs include asking people to repeat themselves, difficulty hearing in noisy environments, ringing in the ears, or turning up the volume excessively. You can take our self-assessment test or book a professional hearing test with us.

9.Do I need a hearing aid for mild hearing loss?

It depends on your lifestyle and the level of difficulty you face in everyday communication. Our audiologists will conduct a detailed evaluation and recommend the best course of action.

10. Are hearing tests painful?

Not at all. Hearing tests are non-invasive, painless, and usually take 20–30 minutes. They involve listening to sounds through headphones and responding accordingly.

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